Patient Resources
New Patient
If you are a new patient to our clinic, please arrive at least five minutes before your consultation or fill out a new patient form here and bring the following to your consultation:
- Photo ID
- A valid Medicare card
- Workcover patients will need to inform their employer and bring their employer’s contact details for verification to arrange payment.
Fees
Bulk Billing
Bulk billing is available to all patients with a valid Medicare card. Allied health services and specialist consultations may attract a fee and will vary depending on the complexity of the service or procedure required.
Services excluded from bulk billing include:
- WorkCover
- RHCA Medicare cardholders
- Procedures
- Pap smears
- Pre-employment medical assessments
- Driver assessment forms
- Medical reports
- Skin cancer checks
OSHC/OVC Membership Holder
Our billings for patients holding an OSHC/OVC membership are:
- Short consultation – $50
- Standard consultation – $75
- Long consultation – $120
- Prolonged consultation – $150
Appointments
Our practice is appointment based, however we always welcome and accommodate walk-in patients. Our standard consultations are up to 15 minutes.
Communication Assistance
If you require assistance with communication (e.g. a translator) please notify our reception team upon arrival. A phone interpreter may be available. If you require an Auslan sign language interpreter during your appointment, a booking can be made online at http://www.nabs.org.au/ or by phoning 1800 246 945.
COVID-19 Vaccination Form
COVID-19 Vaccination Form
MyMedicare
MyMedicare
We invite all existing and new patients who consider us to be your preferred practice, to register for MyMedicare. To complete a registration, scan the QR code or register using the link provided on this page. If you have any questions, please contact our team.
What is MyMedicare?
The Australian Government has introduced a new voluntary patient registration model called MyMedicare to drive improvements in primary health care for all Australians and deliver new funding packages to primary care providers.
MyMedicare will strengthen the relationship between patients and their health care teams by allowing patients to register with their regular general practice and select their preferred GP and providers within the practice.
This registration aims to strengthen the relationship between you, your GP, and the team at Ballart Doctors.
For more information, please see the Registering in MyMedicare Factsheet for Patients.
What are the benefits of MyMedicare for our patients?
The key benefits to you include better access, better continuity of care, and better planning.
Registration in MyMedicare is not compulsory, however it is recommended to improve continuity of care for patients.
You can also change your mind and leave the program at any time. It does not affect your Medicare rights or benefits.
Please reach out to our team if you have any questions.
FAQ
Yes, Ballarat Doctors is a Bulk Billing Practise.
We bulk bill for most standard consultations. However, there may be a fee
for some specific services not covered by Medicare, such as travel
vaccinations, some procedures, and long consultations. We will always
inform you upfront if any fees apply.
If you don't have a Medicare card, you will be charged a private fee for
your consultation. Please contact our reception for more information
about our fees.
You can book an appointment by phone at (03) 8391 7025 or by visiting
our reception in person. We also offer online booking for your
convenience (click here to book).
Please bring your Medicare card, any relevant referral letters, a list of
your current medications, and any questions you may have for the
doctor.
(Yes) We do offer telehealth consultations. Please contact our reception for
more information.